1. **Eligibility for Refund Recovery**

PAYBACK LTD assists individuals and businesses in recovering funds from various types of transactions, including:

- Online scams

- Fraudulent transactions

- Disputed payments

- Erroneous charges

- Non-delivery of services or goods

Each claim is evaluated on a case-by-case basis to determine eligibility. PAYBACK LTD reserves the right to accept or decline any case based on the provided information, available evidence, and the likelihood of successful recovery.

 2. **Process Overview**

Upon initiating a claim with PAYBACK LTD:

- You will provide necessary documentation, including transaction details, evidence of payment, communication history, and any other relevant information.

- Our team will assess your claim and provide an estimated timeline and probability of success.

- We will keep you informed of the progress at each step and will engage with financial institutions, merchants, or other relevant parties on your behalf.

To ensure the best chance of recovering your funds, PAYBACK LTD operates on a **fee-for-service** basis. Our fee structure is as follows:

- **Consultation Fee**: A small fee may be charged for the initial assessment and consultation.

- **Service Fee**: PAYBACK LTD charges a service fee that must be paid **prior to the release of any recovered funds**. This fee covers administrative costs, legal support (if required), and ongoing communication with financial institutions.

- **Success Fee**: Upon successfully recovering your funds, a percentage of the recovered amount will be charged as a success fee. This percentage will be clearly outlined and agreed upon before we proceed with your claim.

*Please note:*  

PAYBACK LTD will not release recovered funds to the client until all fees have been paid in full. This ensures the timely settlement of your claim and maintains transparency in our services.

4. **Timeline for Fund Recovery**

While we strive to expedite the refund recovery process, timelines may vary depending on the complexity of each case and the responsiveness of involved parties (e.g., banks, merchants, payment processors). We will provide an estimated timeline when your case is accepted but cannot guarantee a specific timeframe due to external factors beyond our control.

 5. **Client Responsibilities**

To facilitate the timely recovery of funds, clients are responsible for:

- Providing accurate and complete documentation.

- Communicating any updates or new information related to their claim.

- Promptly paying any fees outlined in the agreement before funds are released.

- Cooperating with PAYBACK LTD team throughout the recovery process.

6. **No Guarantee of Success**

While PAYBACK LTD uses its best efforts and expertise to recover lost funds, we cannot guarantee a 100% success rate. The outcome of each case depends on various factors, including the nature of the transaction, cooperation of involved parties, and applicable laws. In the event of an unsuccessful claim, PAYBACK LTD service fees will still apply for the efforts and resources expended during the recovery attempt.

 7. **Refund of Fees**

In cases where PAYBACK LTD is unable to proceed with your claim after an initial review (for reasons beyond our control), any pre-paid service fees may be refunded. However, if PAYBACK LTD has already initiated the recovery process, fees paid for services rendered will not be refunded, regardless of the final outcome.

PAYBACK LTD reserves the right to amend or update this Refund Policy at any time. Clients will be notified of any changes, and the latest version of the policy will be available on our website.

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**Contact Us**

If you have any questions or concerns regarding this Refund Policy, please reach out to our customer support team. We are here to assist you and provide further clarification if needed.

**PAYBACK LTD Team**